Hi,
In the mobile app, when I go to the Users in the menu, I choose a user and then it shows âRead-Onlyâ or âOn-call, Off-callâ. What exactly mean the Read-Only?
And is there any way to copy the contact on the user information?
Is there any relation with Read-only since I cannot copy the information?
Please let me know.
Thanks.
Hi Kiyoung,
Users that are labeled âRead-Onlyâ in the mobile app are users with a stakeholder or limited stakeholder role.
On the iPhone, pressing on a userâs contact info will open an application corresponding to the contact type (for instance Phone for phone number, Mail for email address), but it will not provide an option to copy the contact information from within the app.
On an Android phone, you have the option of clicking the three dots at the top of the screen and choosing âAdd to Contactsâ to save a userâs contact information to your phone.
There isnât any relation to copying the contact and the âRead-Onlyâ label. This label just signifies that the user has read-only capabilities within PagerDuty.
Please let me know if you have any questions!
Cassie Champagne
Technical Support Specialist
PagerDuty Support